Found another issue with the TLS

The part I left out, that i forgot....
The guy working the counter called the dept manager over to help him. It was the dept manager that said "sell him a resident license". I felt he did not want to be bothered with it
That was kind of when I made the smart comment to them, which I probably should not have done. It's obviously a flaw within the system, not a hiccup, being another guy on this thread had a similar issue. I brought this up in case someone in the future runs into this. I will call them after the holidays and post what they say