So opening day i had me and my son in the stand. I had to lower the crossbow down the front of the stand (ill never do that again). As i was lowering down the string snapped & the scope hit the ladder rung. Well it cracked the part that holds the scope mount, & cracked the plastic piece on the eye relief. So im sitting here at the barnett warehouse in tarpon springs and the lady comes out and takes it to the back.
She says "well the scope, and mount well replace for free. Also on the way down the cb hit the cam and the limb, so we have to replace the scope, mount, limbs & cams." I said well what is that going to cost? She said 75 bucks cause the cams and limbs have damage of a dry fire! I said trust me there was no dryfire. She then said "well we will split it with you $35.00 and well change it all.! Cool i feel thats good. It was all my fault.
So i guess once again barnetts customer service gets an A from me.
Sent from my killphone.
I know a guy who dry fired his Barnett (accidently but WTH?) and it did some major damage....bow was almost brand new....took it over there....no questions....fixed it for free.....have never heard anything but good about their service....
